Really, there is an incredible amount of claims from many users here.

My personal experience :

– Noos, my actual provider : poor customer service, few interruptions but always long, quite expensive and behind technically speaking.

– Free : cool and technically inovating… when it works ! Very slow to get an operating ADSL line and in my new appartement, they just could not manage to make it work !

– Orange : probably quite reliable, but out of price !

– Others : as fas as I read on the forums, probably the same kind as Noos or Free…

I am looking now for a reliable Internet access. Maybe I should look for company-aimed providers or a wireless one like Ozone, which cover now a big part of Paris…